Outlook Express

1996 - 2007
dead
outlook express was the email program preinstalled on every windows machine for ten years. nobody bought it because nobody had to, and nobody loved it because there was nothing to love. windows vista renamed it to windows mail in 2007 and the brand quietly dissolved.

~ the eulogy ~

outlook express was on every windows desktop in turkey from win98 through xp. the icon sat next to internet explorer in the start menu. the wizard would ask you to set up your isp's pop3 account on the first launch, and you would either click through it once and never come back, or you would set up your superonline or ttnet mail and live in the program for years. there was no middle path.

i was in the click-through camp. by the time i had a pc that mattered around 2000, free webmail had already won the home market in turkey. hotmail in a netscape window, then yahoo mail. gmail came a few years later. outlook express was for people who wanted to download mail to a single machine and read it offline, which was a workflow built around dial-up minutes and not around how anyone in my world actually used email by then.

microsoft never charged for outlook express because it was a tactical gift. it shipped with internet explorer 3 in 1996, the same period microsoft was trying to crush netscape, and bundling a working free mail client with the browser was part of how it did that. once netscape was finished, the urgency faded. outlook express version 6 shipped with windows xp in 2001 and never got a major update again.

~ the dossier ~

BornAugust 13, 1996 (with Internet Explorer 3)
Peakdefault mail client on every Win98-XP install
KilledJanuary 30, 2007 (Windows Vista shipped Windows Mail instead)
Lifespan10 years
Made byMicrosoft
Killed byVista renaming, after webmail had already won

~ how it landed ~

the program started life as microsoft internet mail and news, a separate download for windows 95. internet explorer 3 in 1996 rebranded and bundled it as outlook express, sharing nothing with the actual outlook client that shipped with office. they had different file formats and different ui paradigms. the name collision was a microsoft branding decision that confused users for the next decade.

outlook express became infamous for one specific thing: it was a vector for early 2000s email worms. iloveyou and bagle spread partly because outlook express would happily render html attachments and run scripts inside the preview pane by default. by xp service pack 2 in 2004 microsoft had locked most of that down, but the reputational damage was permanent.

~ what got buried with it ~

windows vista shipped with windows mail in january 2007, which was outlook express renamed and slightly cleaned up. windows 7 dropped the bundled mail client entirely and pushed people to download windows live mail instead. by then nobody noticed. webmail had absorbed the personal mail client category for everyone except corporate outlook users and a small population of thunderbird die-hards.

the.dbx file format that outlook express used to store mail folders ended up being its own minor catastrophe. the files would corrupt past 2gb. recovery tools became their own cottage industry. anyone who had stored a decade of email in outlook express ended up with a folder of cryptic.dbx blobs that no modern client can open without a converter.

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succeeded by: Microsoft Mail

other software: buddybuild, Data Becker, CrossLoop, gOS

also died in the 2000s: Enron, Fake IPL Player, Western Union Telegram

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